I'm afraid this post is going to be a little bit of a rant, but to justify this let me first tell you my story fair followers. My parents decided to give me a trip to NYC as a graduation trip and as a reward for my good marks. Ecstatic about the offer I unfortunately turned to expedia.de to find flights that wouldn't destroy my parents' finances... wrong move. At first I selected the cheapest flight from Vienna to Newark and entered my credit card and passenger details as required. After submitting my information the website gave me an error message saying the transaction could not be processed, so with the encouragement of my mother by my side I gave it another go. This time all appeared to go well - the transaction went through and I received a confirmation email detailing the flight times, booking references etc.
Now this is where the nightmare begins. In the midst of my preparations for my one-woman journey across the Atlantic I was worried to receive an email from Expedia detailing that I had in fact made 2 bookings to Newark and would have to cancel one of the bookings for a fee of €476!! Talk about cheeky, greedy and all-around repulsive. Alarmed, I phoned their office in Germany to explain my situation and bring their attention to their error. All they could tell me was that I did have to cancel one of the flights or be charged for both, but would receive €100 compensation. €100 from €1000 that you nicked off me? Yeah right. Still in the height of my battle against the incompetency of Expedia I wonder how on Earth they could continue with a booking using the same card, the same passenger details on the same trip at the same time?! Would I really want to go on holiday with a clone of myself? Not only that but it appears that the second booking they were gracious enough to charge me for only flies out from London to Newark instead of Vienna-London-Newark. I guess I could teleport to London, ain't that right Expedia?
Well after a little bit of research on Crapedia, I did find it consoling that there have been many unfortunate others who have been duped by Expedia. Check it out. I highly recommend to avoid using them unless you feel like throwing away a little, no sorry, A LOT of money.
